As an employer – how do you know you’ve found ‘the one’?

It’s difficult and time consuming trying to identify the right talent for your business before hiring, not just from a skillset point of view but also personal outlook, fit with the team and company ethos as well as future potential, before hiring them.

 

At the point of hire in traditional recruitment, a lot of time and money has been spent on composing the vacancy, advertising it, potentially engaging recruitment agencies, a contract has been drawn-up, payroll has been set-up – all without knowing if the individual is a good fit in all areas and has the potential to grow.

 

If there is a ‘miss-match’ there is not only a cost implication but also a decrease in team moral.

 

Surely a ‘try before you buy’ works for both sides.  Enter Growing Talent!  Now I know what some employers may think who have not been involved in anything like this before…”the unemployed never work out”, “there is no commitment from the unemployed – they’re used to not working”.

 

As the saying goes – the proof is in the pudding – as many naysayers have found.

 

Alex, on the current programme with Portico, recently had his first appraisal.  After just a few short weeks on site, he’s exceeded expectations in all areas.  Outstanding feedback from the team is a natural self esteem booster.  Alex is looking forward to the remaining training ahead.  Already, he’s been identified as a perfect addition to the team – something the employer would not have secured without Growing Talent.

 

Why aren’t all employers recruiting through Growing Talent?  I’d love to know…

 

 

http://www.growing-talent.co.uk

Growing Talent 19 is Open!

For the fourth and final time for 2018 we have opened Growing Talent 19.  This enables employers and the unemployed to ‘test drive’ each other before formal hire to ensure a confident match!

 

What’s not to like?

 

If you are looking for new talent in London why not take part?

 

Equally if you are unemployed and find it difficult to secure a role due to lack of experience etc, why not try your own ‘test drive’?

 

Full details for all at http://www.growing-talent.co.uk

 

Change starts here………

Is it difficult to show good customer service when you don’t like your employer?

It’s well documented that helping others, smiling, giving the best possible service we can to others increases our positive mental health.

 

This is easy when we feel valued by our employers.  It’s a natural reaction when a customer asks for help or  raises an issue which could impact the business/other customers.  But what about if we don’t feel valued or empowered by our employers?  We’re already in a negative outlook situation.  Can we automatically switch on the positivity and charm to help others?

 

Clearly for the two floor assistants in a reputed high end retail chain of grocers I encountered over the weekend, they proved that some people can’t automatically be positive/helpful when they don’t feel valued….

 

I noticed a smashed bottle of whiskey in the drinks area.  Broken glass was spread across the floor.  Being a busy Saturday morning, there were many children out with their families – a nasty accident was clearly likely as was a law suit for the shop.  I saw two assistants talking nearby and raised the issue – neither said thank you for the ‘heads-up’ even when the customer who had knocked it over came back after failing to find someone to tell and apologised, the two were uninterested.

 

I wonder if their day might have gone better had they exercised good customer service with a smile?  After all ‘It’s not things in themselves that upsets us, but how we look at those things’ Epictetus – Greek Slave circa 55AD – still true today, don’t you agree?