Before looking at the Index, what is Emotional Culture? and why is it important to business?
Your teams are human, not robots. Their emotions will impact their thoughts which in turn impacts their behaviours, relationships and ultimately the health of your business.
To remain current with the market you operate in and make your brand one which is respected and of choice, Emotional Intelligence has to be front and centre of your business.
The pictures below are curtesy of Genos International Europe and show the potential impact of emotions on actions in your workplace:
PRODUCTIVE EMOTIONS BELOW THE SURFACE RESULT IN POSITIVE ACTIONS ABOVE
WHAT ABOUT NON-PRODUCTIVE EMOTIONS? REMEMBER, THESE WILL IMPACT YOUR BUSINESS TOO:
The Emotional Culture Index (ECI) is a short, quick, online survey which captures the gaps in your teams’ emotions enabling you to take action before serious impact on your business.
The picture below is curtesy of Genos International Europe and shows sample results of an ECI.
In addition to the overall results featured below, results are also given in the three key areas highlighted in black, blue and pink. ECI can be carried out by department or management categories to give a strong indicator of where your business is thriving and where it may need attention.
Costs: This online measurement tool is delivered free.