My 3rd tip for 21st Mental Health Awareness Week ‘prepare to have a conversation’. Think about where your head is at – are you emotionally in the right place to start a conversation?, have you got time to focus? location – somewhere private to talk, body language, words, tone, empathy NOT sympathy, how will you set your boundaries ion the conversation veers into an area you feel uncomfortable with? listen to understand NOT REPLY & ALWAYS reflect back to make sure you heard correctly.
Make sure you act on fact not feeling.
Jane James's Consultancy Limited 