Disclose or not disclose?

I attended an event last night hosted by a global organisation  with some prestigious speakers – Dr Christian from Embarrassing Bodies, Kate Nash – Disability Inclusion Consultant and Hugh Milroy – CEO of Veterans Aid.

 

There was an interesting discussion on what disclosure meant, why employers request it and how individuals feel about it.  The audience shared some personal experiences.   I was expecting more insight into starting those uncomfortable conversations either as a manger or as an employee to a manager.   Some ideas to make such conversations easier and some signposting for both parties.  Instead the focus was more on why employers seek ‘disclosure’.

 

One of the speakers mentioned it was about ensuring their organisation reaches the most diverse audience possible when it comes to hiring their talent.

 

But what happens when life throws curve balls after you’ve hired someone?  How do you help and support them, ensuring their talent stays in your business?  Surely ‘disclosure’ at the point of hire is missing the point.  It’s endorsing the perception of some that this is a ‘tick in the box’ exercise even if this was not the intention.

 

I wonder how many in the audience felt this was a missed opportunity.  There was no conclusion on how to start a conversation on ‘disclosure’ or support signposting if something traumatic is shared.  There was no conversation around the potential support needed by the individual hearing the experience.  There is a lot of good examples of excellent work culture and change being driven by exec boards.  Is it enough to say ‘I am champion of …… group’? or ‘I am an exec board member and I have depression’?  How many young graduates would feel they could approach such people who have already reached seniority and are probably significantly more financially settled than they would be?  Role models only work if people can relate to them.

 

Change of culture and leadership starts with us all.  It’s nothing to do with hierachy.  Exec boards are essential in driving the change in culture by ensuring the resources are available and known to all staff.  This would be a much better way of ensuring change was delivered and give a better chance of people ‘disclosing’ or sharing their personal experiences.

 

Would it be better to?:

1)     Treat people with dignity and respect, be mindful of our body language and tone of voice

2)     Ensure people understand they have ‘control’ of what happens next if they share what they are experiencing and that the conversation will                      remain confidential – unless of course, threat to life exists – there is never confidentiality where this is present.

3)     Make every team meeting end with a non-minuted discussion on a life issue – starting with the Team Leader

4)     Train people in Mental Health First Aid, Counselling etc and advertise these ‘listening ears’ at every refreshment point

5)     Collate all the internal support, every network group etc into one accessible place and advertise where this is.  Do the same for external support.

6)      Make the time to focus on an individual rather than fitting a conversation in around e-mails, meetings etc

7)      Recognise everyone has different levels of resilience to life/work events.

What do you think?

Across the pond…………….

Looking forward to a transatlantic Skype in January with Mental Health professionals in Washington looking to enhance their offering to the corporate market.

It’s so important to remember in mental health and well being training that ‘one size does not fit all’.  Each organisation will have different needs to ensure their workforce are happy, healthy and able to support each other.

What fits the public sector won’t fit the private sector.  Then of course there are all the SMEs, charities, non-profit etc.

As we see people as individuals and respect their individual resilience in coping with life/work events, we should see businesses the same way.  Their cultures and resources will all be different as well.

A great instructor will always listen to the core needs of the organisation and deliver a course to meet these areas, An essential consideration is to remove the stigma/embarrassment by making each element of the course interactive with case studies, quizs, discussions and a little bit of artwork!

Breaking perceptions.  Getting Managers to be people first.  Discussing and agreeing potential easy changes the workplace can introduce such as making mental health the subject of team talks, ensuring staff understand confidentiality will be observed in those initial conversations rather than escalation to a full blown HR investigation is key to making the workplace healthier and happier for all at all levels.

For business minds out there – a healthy workplace is a productive one.  Remember there is no health without positive mental health.

Growing Talent – Mark 4!

Dates are now confirmed for the next Growing Talent programme which sees 100% of completers go into permanent jobs!

We have secured jobs in London in hospitality, catering, office services, administration and operations/drivers – more are still coming in which is great news!

Working with agencies who support the unemployed we have the following dates confirmed:

23 January 2015 – Information Session & Compatibility Assessment for interested applicants

26 January 2015 – Employer Assessment & Selection – employers with jobs select those to take part

28 January 2015 – online police vetting

2 February – Orientation Week – workshops, team/individual challenges, seminars on body language, assertiveness, support analysis and devisement of a business idea all add to bond the guys and build their self-belief.

9 February – 24 April – 11 week, full time operational placement learning the job which will be theirs if they complete.  During this period a holistic stay in the country where personal finances, nutrition, fitness ad wellbeing is delivered.

A Certificate of Completion is awarded to all those who complete and an annual graduation ceremony sees the presentation of a bespoke trophy.

If you want to know more about the programme – check out the film links on the earlier post.

If you are interested in applying or know someone who is then drop an e-mail to jane@growing-talent.co.uk.

Raising Awareness of Mental Health in the Workplace – a 3 hour snapshot!

Back in October I was asked to design a three hour workshop for senior managers based at Canary Wharf.  The idea was to give a greater understanding of the issue along with some ideas, tools to use and signposting.  The workshop finally took place on 4 December on a grey rainy day in London.

It’s easy to turn these things into ‘lectures’ making the subject matter boring and the absorption of information practically nil!  I focused on three core areas:

First:  What actually does the term mental health stand for? is it positive/negative? can we see it/feel it? how does it manifest itself and is this different if we are working with people we manage, our peers of our senior managers?  This section involved drawing a manager and an employee – the artwork was very good!! – some case studies and open discussion around the flow of mental health stages.

Second:  In this section we looked at what we could do in situations where we noticed there was an issue, how to start those conversations and how to handle the situation is we didn’t have time to have that conversation immediately.  We looked at a film of what employers have implemented for the staff – taking away the mystic of ‘adjustments’  We tackled the language we use.  Remember back when you was at school and the awful names children called each other.  If you compiled two lists one with ‘neutral’ terms to describe poor mental health and one to describe ‘offensive’ terms – you’d have a full page for the second and only a few for the first – we have a lot to learn.  We thought about the reasons we don’t intervene as managers and why we don’t declare as employees.

Third:  Before re-capping we looked at how we sometimes put ourselves and those we manage at work under pressure.  Asking for a quick decision can often be the wrong thing to do.  We will answer using our primal brain which is only good for yes/no thoughts.  Giving ourselves and others time to think through things, weight up potential consequences will often give the right answer and take the stress away from people.  We considered the need to not worry about diagnosis or symptoms but to be aware of a change in someone and start a conversation.  We ended with an exercise in really listening to  Matchbox Twenty’s song ‘Unwell’ which sums up the facts of mental health – it’s a very small part of someone.

Lots of signposting, handouts and questions following.  The three hours was interactive, enjoyable and flew past!