With over 15 years experience of delivering a range of mental health and wellbeing products in the UK, i-act (for positive mental health and wellbeing) training. Mental Health Training is the only workplace designed course on the market I’ve come across that delivers lasting knowledge, real tools and steps for colleagues to gain confidence in supporting each other whilst giving knowledge on how to demolish workplace stigma – perceived or real- removing the fear in disclosing to ensure early intervention, help and support. It aligns perfectly in supporting #iso45003 employer guidelines.
In addition, a strong focus on prevention enables staff to learn tools to build their own resilience to deal with life/work events more effectively whilst enabling them to ‘bounce back’ quicker when low mood strikes.
Accredited by the Royal College of Psychiatrists it gives confidence a meaningful programme of effective knowledge will be received rather than a ‘tick in the box’ exercise.
With hybrid working homes are now completely or partly also workplaces making the division between home and work spaces more blurred.
In addition the global fiscal crisis means money in all areas is tight. So it makes sense to select the most effective training programme that will deliver the right results for employees and employers – doesn’t it?
Working with a leading UK University recently, the first to gain #iso45003, the interaction, sharing and clear growth of knowledge amongst the delegates was awesome to be part of.
But, what did they think?…………
“Thank you so much for delivering the i-act course today, it went above and beyond my expectations and I wouldn’t hesitate to recommend it to anyone already in or moving into a management”
“That was a fantastic course- thanks so much!”
“Thanks for the excellent course today, I gained a lot of knowledge from it”
Friday 17 June was a balmy, sunny and sticky day in London. Temperatures were high so was the positive energy in this room as our Employer Speed Dating session got underway.
This is the first selection stage of Growing Talent which removes the potential for assumptions to be made by removing cvs and formal interviews. This enables the real person to be seen rather than any ‘labels’ they may have.
For employers, it enables a collaborative, unique way to tap into a hidden talent pool bringing diversity, inclusion, commitment and belonging into their business – which can only be good, right?
Passionate employers driven to uncover diverse talent for their roles that they can grow and nurture to be empowered employees defied the heat of the trains to get to our venue at London Bridge. Let’s face it, they could have given their roles to traditional agencies – wouldn’t that be easier? Probably, but easier isn’t always best!
Some had taken part previously and knew the fun ahead. For some, it was a completely new experience! No cv? No formal interview? No Job Description? What a leap of faith they took to step out of their comfort zone to join us!
Equally impressive was the integrity and commitment of the fabulously talented, but currently unemployed applicants who arrived enthusiastic, keen to meet employers without the shackles of traditional recruitment but unsure what was going to happen and of course a little glowing from their journeys!
What gave me the biggest kick was seeing Ella and Kieran from previous Growing Talent programmes now employer side! How fabulous is that!
There’s always a little tweak to be done in the setting up of these events. As usual the amazing Julie from #Portico Welcome Team was on hand to help me! Of course, on the front desk welcoming everyone to the event was Alex – from a previous Growing Talent programme! #inspiring for the applicants.
Within minutes of entering the room to start the timed table changes – the chatter and laughter was rising as any nerves melted away.
Ricky & Sharon from #RestoreHarrowGreen seeking new talent for their diverse roles.
Lois #SwissPostSolutions & Lesley from the global financial services organisation that sponsors Growing Talent joining us to explore some potential NEBOSH H&S Executives. Both have been involved in Growing Talent from the start and of course gave tips and pointers to those they saw who didn’t quite know what to say at first.
Ella and Paul of Master-FixProperties looking for fabulous new talent to join their business. Ella of course could give some insight of the Growing Talent journey that lies ahead for those going forward.
Michael #ISS looking for new talent to join his team
Laura & Emma #OfficeConcierge joining us for the first time to look for those hidden gems of talent we have amongst our unemployed communities.
Soraya, Kieran and Rosie #SPS looking for a new team member. Like Ella, Kieran has been on the Growing Talent journey and knows what it’s like. Although when Kieran did it, Growing Talent was three months long not five weeks!
Rosie is part of Lois’s team at SPS. Together they have given opportunities to around 38 people through Growing Talent since the first programme in early 2014. Many are still there and in supervisory positions.
Always time for one more photo! – Anna – longstanding cheerleader from JobCentre Plus, Ella and Paul #MasterFix and Sharon #RestoreHarrowGreen. Over the years, Sharon has taken over 30 people into her business and watched them grow and develop.
This week sees the second selection stage take place with 1-2-1s – mainly virtual thanks to the rail strike! Nothing detracts Growing Talent – there is always a way!
Looking forward to meeting these fabulous employers this week are: Abbas, Alex, Dimitrios, Edward, Frank, Martin, Rosanna, Shari and Sharon.
Check back to find out how they get on.
Growing Talent is a collaborative way for employers and their unemployed communities to come together on a level playing field journey to permanent jobs. Find out more on the Growing Talent tab on this website or check out http://www.growing-talent.co.uk.
9-15 May 2022 is the Mental Health Foundation’s 21st awareness week on a particular mental health theme. This year’s theme is loneliness.
Not to be confused with being alone, a choice many make and flourish working remotely, living alone, shopping and banking online. It suits them completely. They are not lonely.
Loneliness is not a choice. People can be in a crowded room and still feel lonely. Over time, this feeling can grow and the noise of feeling lonely overwhelms and can impact all areas of someone’s life. The consequences can be devastating for the individual and those closest to them.
Recognising our body’s reaction when loneliness starts to intrude, enables us to do something about it – make arrangements to see friends, do something different with others – an art class maybe. Whatever our self-care toolkit is, we need to move quickly. The mind is a powerful tool designed to keep us safe. To do this, it overthinks negativity to such an extent we can become completely numb and unable to move if we ignore it.
Having our own, bespoke self-care toolkit ready for use when we need a bit of maintenance, in the same way we keep a toolkit for DIY repairs on our homes, is vital. It enables us to be proactive about our mind’s wellbeing which in turn enables us to be aware of any changes in those around us and be effective in guiding them.
Next week I will make a daily post on a specific area of mind wellbeing I’ve practised and taught over the past 15 years on my Twitter and LinkedIn pages in celebration of this vital awareness week.
Last week was the 28th Orientation and Holistic element of Growing Talent! We covered a lot including:
Communication
Emotional intelligence and behavioural impact
Conflict styles and management
The power of body language
Nutrition on a budget – the perils to avoid
Wellbeing windows and non-negotiables
Basic finance tips and tricks
Workplace ettiquette
Case studies – what would you do in these real situations?
Facing fear and overcoming procrastination to move forward
Fake it until you become it
Automatic habits
Challenging thoughts
Schedule in self-care
Working from etc venues in Fenchurch Place, London Monday – Thursday last week, we enjoyed an energising breakfast, mid-morning break, full on lunch with hot and cold options, desserts and cheeses. Smoothies, vegetable shots and tea, coffee (in many different compilations) as well as water!
On Thursday Paul, Ella and Suaad’s prospective employer was able to join us for a networking lunch along with Anna and Mick from DWP. Ella, Florence and Suaad shared some of their experiences over the week and questioned Paul, Anna and Mick on how they had dealt with a range of things from Covid to conflict both at work and in their personal lives. I sat and listened with pride at how their confidence had grown over that few days. Our guests were very generous in sharing past and present experiences. Mick’s previous life in the Met Police gave a lot of insight that maybe we don’t always think about. It was a powerful reminder that everyone has a back story we usually know nothing about.
After the ‘grilling’, We had a sumptuous lunch together before departing for the week.
The feature photo above shows Ella, Suaad and Florence completing their @I-act Managing and Promoting Positive Mental Health and Wellbeing ready to use some of the tools and learning to empower their resilience in the workplace as well as support those around them where they feel safe to do so.
So what did Ella, Florence and Suaad think of they journey so far?
“I enjoyed all of the workshops and found them very informative- I didn’t necessarily have the most open mind (I generally don’t about lots of ‘work training’ things) in advance of attending but Jane’s attitude and openness made me want to attend. What I enjoyed the most (besides the food which was phenomenal) was being able to openly share my background, hopes and fears, experiences with others in such a safe and encouraging environment. So much about looking for work requires us to be constantly positive in attempts to oversell ourselves. What Jane does so well, and what I enjoyed the most, was being able to be a whole person- with room for improvement but a clear pathway to that improvement. It was such a boost to my self-esteem and made me feel that there were practical steps to moving forward that didn’t involve berating myself for not having achieved them yet.”
“I found the ‘five second rule’ very practical- I could definitely recognise that in myself and the way my brain talks me out of doing things I am worried about. I also found the discussions around confrontation and interpersonal workplace relationships (and outside) really helpful. Also the continual emphasis on maintaining good channels of communication is definitely something I am trying to keep permanently in mind until it becomes second nature.”
“Personal well-being and learning how to structure your work day to make sure your mood is optimal and you’re making the most of your day. If you take a proactive stance and not react to what life throws at you, you can be in control and change the quality of your day to day experiences.”
“Jane has been wonderful over the week. The way the programme was delivered over the week shows this is something Jane deeply cares about and enabling participants with the right information and boost of confidence/morale is just as important as securing a job. After facing unemployment you have to mentally prepare yourself before starting a job, you may feel out of the loop or in a low mood. By completing a holistic short course beforehand, it allows you to evaluate how you are doing on a scale and gives you insight to what to work on going forward.”
“The I-Act course is a great source to keep around and use as a reference, it provides a great summary of different types of mental health issues and illnesses. Once again, it is a tool you can use to see how you’re doing on scale and can be used to advocate for yourself and others. Courses such as this are needed to destigmatize the issue of mental health, a simple heartfelt conversation may change the trajectory of someone’s health and even their life.”
“I am very grateful and happy to be given this opportunity, it is a unique and lovely programme that would not be possible if curated by someone who didn’t understand how to genuinely help people (to help themselves!). It’s clear this is a labour of love and it really shows in the quality of the programme and the impact it has on me over just one week. Bravo, thank you!”
“Jane made us feel very comfortable and secure enough to share our personal stories as to what led us to Growing Talent. I also enjoyed the company of the other people on the journey with me. There was nothing that I didn’t enjoy. I looked forward to each day!”
“The whole concept of having a “Holistic Employment Programme” is such a great idea and perfect in my situation. It provides a level playing field for everyone. Thank you!”
If you are unemployed, live in London and interested in a different route to employment – check us out and or speak with your work coach at JobCentre Plus.
If you are an employer with permanent jobs in London which you are willing to train in, why not consider Growing Talent? Like Ella, Florence and Suaad you will have empowered, resilient, enthused, empathetic new talent before you formerly hire them with qualities you wouldn’t usually see in traditional recruitment – and it’s free. Get in touch to discuss.
I had a really interesting conversation with Kate from Food For The Brain Foundation an innovative charity that teaches the impact of nutrition on the brain – all backed by academic and scientific research.
Check them out – it’s free to register and receive their newsletter also free to take their cognitive test – see if your lifestyle and nutrition is going to impact your brain health in the future.
What do I mean? Did you know only 1% of Alzheimers is caused through genes?
A huge amount of information can be found on the drop down menus from nutritional advice for different mental ill health issues through to the ideal nutrition for different ages throughout life – currently under development.
There are diverse articles with tips on issues from sleeping well to how gut health affects moods and so much more.
So check out this mine of information website and analyse how fit your brain is now and how fit will it be in the future!
Its essential employers do everything possible to ensure their workplaces – physical and virtual – are operating at peak wellness and wellbeing especially with the nearing post covid era we are entering – emotions can be in turmoil.
Delivering training on how our behaviours impact those around us (Emotional Intelligence), how to communicate and collaborate effectively, how to build a resilient, productive environment where individuals at all levels learn skills and tools to look after themselves – and those around them – is critical in these constantly changing and uncertain times.
Where to start? We can overthink and procrastinate for ever trying to identify the ‘perfect’ solution but end up not actually doing anything.
Working during Covid has been a unique experience for everyone depending on their own particular situation. Not everyone has worked from a safe home with its own garden, financially secure with a solid network of support.
Coupled with this is everyone’s unique level of resilience. This is a key area for employers to look at as it directly impacts their business, brand reputation and bottom line. How to give some tools to ensure their people know their level of resilience, how to increase it and thereby be more able to deal with the curve balls life throws.
Having delivered many accredited courses and my own bespoke workshops in this critical area over many years, i-act is the most effective, robust commercial product for staff and their businesses on the market in my view. Why?
Quick deliver – 4 hours – delivered virtually making it accessible for hybrid workers across the globe
Robust, easy to access 168 colour co-ordinated manual, containing over 50 tools for self-care and 95 referral organisations. Digital version also available.
Accredited by the Royal College of Psychiatrists and carries 3 CPD points -for delegates
Accreditation lasts three years with access to I-act’s website for news, updates and downloads
Designed specifically for the workplace
Proactive – not reactive. Focus is on early intervention, building resilience
How to set and maintain personal protective barriers
So much more!
Collaboration and learning together is the best way to grow. Some of the key findings delegates shared on recent courses from diverse industries and levels of seniority include:
“A complex topic nicely categorised by the book and the ‘I-acted’ approach – so ordered, accessible and useable”.
” The self-care and wellbeing advice and activities was a key takeaway for me. It has given me more concrete ideas of where I can improve, particularly as someone who has a diagnosed mental illness.”
“Learning the simple scale tool to start a conversation was my standout. I will definitely use this going forward.”
“From some of the past support I’ve given my team, having the opportunity to understand more about some of the classifications of mental ill health was really helpful.”
“Learning how to ask the suicide question really helped me, It’s a difficult subject”
It seems to me the title ‘First Aider’ gives the impression delegates are ‘qualified’ to deliver first line intervention. This isn’t always the case. The emotional intelligence to speak to others at the time of emotional vulnerability whilst looking after yourself is critical and not something everyone can do naturally.
Yet, many employers don’t assess their employees before putting them on these kind of courses. Are they in the right headspace to do this kind of course? Do they have the communication skills to support someone else? Do they have the insight to know when to get involved and when they need to pass it on to protect themselves? Do they make their self-care a priority? It seems to be more a ‘tick in the box’ exercise. How much damage could that potentially do to both parties – not to mention brand reputation of the business?
I’m often asked what I would do if I wanted to make sure my staff and workplace thrived – not just survived. I would use a journey of steps – ensuring collaboration with staff at every step:
Step one – discover what the emotional temperature of my workplace and people is? To know and not just assume where the pressure points are I would run an Emotional Culture Survey. A quick survey which takes just a few minutes to complete online and examines 10 key areas of pressures across all departments and levels of staff giving results in minutes.
Step two – workshop to understand the impact our behaviours have on those around us which we may be completely unaware of but this impact can last years. Not an issue if that impact is positive – but what if it isn’t?
Step three – run the developmental, global Genos Emotional Intelligence assessments across all levels of staff for them to see any gaps between the level of importance of six core competencies and the level of demonstration raters see followed by coaching sessions to enable them to see insights, actions and benefits leading to stronger 360 connections and increased personal development.
A global programme delivering specialist workplace and leadership critical tools.
Step four – deliver I-act – Managing and Promoting Positive Mental Health and Wellbeing – for line managers and Understanding and Promoting Positive Mental Health and Wellbeing for non-managers. Both deliver the key tools noted above.
Step five – run continuous workshops, discussions, fun events during which work is not discussed. Instead focussing on empowering staff to break the stigma and fear our emotions can have by talking without fear about emotions. In addition have fun getting to know each other as humans working together who have lives outside of work not just colleagues doing a job.
Now, we can see the light at the end of the tunnel. The Government has announced the end of restrictions in England next week.
Is now the time to start preparing your teams and workplace to thrive?
As a certified #genosinternational Practitioner, I’m inspired by the positive impact their products have on individuals, leaders and businesses.
Their #emotionalintelligence assessments reveal gaps in level of importance compared to demonstrated experience in six critical core competencies enabling insights, actions and benefits to be considered. A strong development tool for individuals, teams and the business.
We judge ourselves on our intentions when doing or saying something. But here’s the thing, those receiving that message don’t know our intentions so they judge us on how we make them feel.
‘People forget what you said. They’ll forget what you did. But they’ll never forget how you made them feel’ – Maya Angelou
What impact do you have on those around you? Do you know or making an assumption?
The #genosinternational film below gives some top tips on what you can do to increase your self-awareness. Thanks to the amazing Aoife and Holly #genosinternational for putting this short film together.
Why not take a look?
#emotionalintelligence is critical in business – not a ‘nice to have’.
What a roller coaster the past couple of years have been.
It seemed we’d turned a corner with the Government lifting restrictions, more and more people leaving their hybrid workplace and returning to their offices – even booking holidays, events and Christmas family gatherings! Life getting ‘back to normal’?
Then, earlier this week came the news of yet another variant. Omnicron had arrived! A vortex of fear, dread, overthinking fell on some intensified by the re-introduction of some restrictions by the UK Government.
Scientists in South Africa alerted the world to this new variant. We know by the time a new variant has been announced, it’s already out there in the world’s population. They couldn’t control the reaction of countries closing their borders. Had they known, would they have shared their discovery?
Borders are starting to close. Restrictions are being re-introduced. It can feel like news channels are on repeat cycles of doom without any context or balance. There is no evidence of which way this new variant will go. The UK Government’s consistent guidance of ‘we have to live with this’, seems to have now been reversed.
It’s no wonder anxiety, fear and overthinking is rising in many of us. So, what can we do?
Control what we can – ignore what we can’t.
Accept some things we cannot control. Governments and scientists will make their decisions. But, here’s the thing. When we accept these things are out of our control, we can stop focussing on them and look at what we can control. The fear, anxiety and negative thinking starts to dissipate. We start to grow stronger and move forward.
Change your thoughts – start by questioning them. What evidence do you have to think that way? Often, we think negatively because our minds are designed to keep us safe and so they over amplify negative thoughts. Merely by questioning our negative thoughts, their power starts to dwindle.
Control – what areas of your life can you focus on, control and inject positivity into? Building in some self-care windows to everyday routines, learning new skills these are some of the building blocks to growing self-esteem, empowerment and resilience. Doing something for somewhere else makes us feel better and them. Start with a simple smile. Watch – it’s infectious!
For employers, what additional things can be considered?
Emotional Intelligence behavioural assessments – our emotions impact our thoughts. Our thoughts impact our behaviours. Our behaviours impact our actions which impact everything and everyone around us. Thing is how we see our behaviours can be very different to how those around us experience them.
i-act’s Managing and Promoting Positive Mental Health and Wellbeing delivers all the tools to proactively build a resilient workplace. The 50+ tools taught in i-act are life-long skills that enable us to deal with all life events. Accredited by the Royal College of Psychiatrists, designed specifically for the workplace and global.
Therefore, I’m going to control what I can and ignore what I can’t – how about you?
Halloween has moved from a Pagen ritual to a festival of fun for children #trickortreating.
Thinking about the Drama Triangle of life, can we train ourselves to move positions?
Stephen B Karpman’s Drama Triangle focuses on people either being a victim or persecutor and drawing others into their viewpoint.
If we know how we behave, is it possible to change? Just as Halloween has changed in meaning – I feel we can all change if we have an honest analysis of ourselves.
What position do you see yourself in on the Drama Triangle?
VICTIM – vulnerable, ‘poor me’? Vulnerability shows your humanity. How powerful would it be to become self-aware of this, and focus on the solution toolkit to get you to be an empowered SURVIVOR instead?
PERSECUTOR – ‘the blamer’ – It’s all your fault. A bit of a bully. Be a CHALLENGER – listen, ask questions get the full picture. Collaboration is far more productive than bullying.
RESCUER – swoop in and fix everyone’s problem. Newsflash – your solution to their problems may not be their solution to their problems. Much more nurturing to become a COACH encouraging them to find their own solution.
So, in the midst of this Halloween weekend that has moved in meaning and with all the uncertainty in the world, at work, with our families and friends, is now the time for that uncomfortable self-analysis to become the person we really want to be rather than continuing to unconsciously display behaviours we may not realise nor like?
Emotional Intelligence Assessments will help you see where you and your team are and develop you to get to where you want to be.
Jane James's Consultancy Limited 