Roller Coasters come in all shapes….

19 July saw the start of the first Growing Talent hybrid for ten fantastically talented, currently unemployed people keen to work.

Selected by one of the ‘Big 4’ organisations for permanent roles in their growing virtual business support teams, they commenced step one – the orientation and holistic week – virtual of course!

So what did we cover over this week?

Mondaycommunication – a vital area to get right in all areas of our lives – no matter what our social status is nor our seniority in the workplace. But how much time do we put into making sure we get this right? Have you considered the following?

  • Speaking – what is the aim of the conversation? what content will you cover? where and how are you going to hold this conversation? what are the possible outcomes of this conversation? have you considered your tone, clarity, volume and pace?
  • Listening – do you automatically listen without judgement? do you ensure there will be no interruptions nor distractions? Do you listen with empathy or sympathy – do you know the difference?
  • Reflect back – paraphrasing is essential to ensure you have understood what you have heard – get the evidence, don’t just assume.
  • Body Language – did you know non verbal cues make up the biggest part of communication?
  • What method is appropriate for the conversation you are going to have?
  • What types of conflict might you encounter?
  • What’s your conflict style? accommodating, avoidance, collaboration, competitive, compromise
  • You statements – also known as the communication destroyer. Do you know why?

There is more to communication than most think!

Tuesday – invest in yourself. Critical – not selfish. Airline safety talks ‘state put the oxygen mask on you BEFORE helping others’ That makes sense, so why not scheduling in some self care windows throughout the day? This section covered:

  • Stop avoiding fear
  • Mantra and personal values
  • Overcoming negative thoughts
  • Control your brain – stop letting it control you
  • Self care toolkit
  • Dealing with imposter syndrome
  • Nurture your soul

Wednesday – nurturing your body – a car only runs on the right fuel. So does your body. Fuel it mindfully!

  • Food fads – the power of marketing vs facts
  • Superfoods – really
  • Understanding sugar – in all it’s forms
  • Exercise
  • Social media – good, bad and ugly

ThursdayMoney talks! Sharing basic financial tips together. 3 little bottles – waste and recycling, why is it so important. Moving on. Encompassing…..

  • Managing debt
  • How to increase savings
  • Ways to increase income
  • Considering credit cards, debit cards and cash
  • Money mantras
  • How to apply for new roles uniquely

Friday – I-act – Managing and Promoting Positive Mental Health and Wellbeing

How to look after yourself and those around you. This accredited course delivers a solid understanding of what mental health and wellbeing is, over 50 tools for self care and evaluation, robust evidence reporting – amongst a whole lot more.

So what did the fabulous 10 participants feel about the week? Below are some of the feedback – anonymous in line with GDPR:

“The content was exciting and engaging – which surprised me. I was expecting it to be a bit boring because it’s delivered by Zoom”

“The journey book which accompanied the week was clear and helped me understand the course. I can refer to it ongoing.”

“This week was so worthwhile – it’s taught me how to be more professional”

“I’ve been implementing things I learned in my personal life such as delaying my response in conversations until I understand what’s been said. It’s easy to misunderstand people if you jump in too soon.”

“The contents of the week were fantastic, very informative and engaging with loads of tools to assist me going forward”

The accompanying book was significantly relevant”

“I found everything insightful and enlightening. There were a lot of topics. I especially liked mental health and how to engage with someone who might be struggling. I feel I can now demonstrate a lot more empathy. I also really enjoyed finance considering how much I wasn’t taught much about the topic at school.”

“I’m glad to have the accompanying book as I can go back and refresh my knowledge anytime.

“This is probably the best training course I have every attended. T/he contents cover life inside and outside work”

“The book will be extremely useful going forward. On the course it enabled everyone to read at their own pace.”

What were the thoughts on the trainer?

“I loved how Jane had everyone engaged and included in all of the topic areas. She allowed us to digress within reason, which helped explore the topic further but she was also able to control anything that was not relevant to our learning.”

“Jane’s style was inclusive, warm and welcoming. Everything was clear.”

“Jane is very interactive and gives off a very positive vibe. I really felt like my opinion was relevant when she asked questions and she’s always very impartial so we didn’t feel like we were being judged. It was a pleasure doing my training with her”

“Jane’s compassionate and a very good listener”

“”Jane’s style was nice and precise, she knows what she is talking about and is a confident lady who taught us in a respectful professional manner.”

For me, the week was a mutually positive experienced. When we see each other as humans, we can learn so much together. Essential for work and life – don’t you agree?

Passion Map – Do You Have One?

The global pandemic and yo yo-ing UK restrictions over the past year + has enabled a period of reflection for us all.

“Where are we?” “Are we happy and fulfilled?” “Is something missing?” “Am I on the wrong road?” “Are my relationships healthy or toxic?”

Just some of the questions we may have considered over this time.

Catching glimpses of the highlights of HRH Prince Philip’s funeral over the weekend and seeing some of the unique things he had planned – such as symbols of his love of carriage racing and land/range rovers – got me thinking about how much planning we put into living our best lives.

How many of us run on automatic pilot? Doing everything as habit almost on automatic pilot just means we are existing not living.

Having a Passion Map enables us to really examine all areas of our life and ask ourselves those difficult questions. Especially “am I where I want to be?” or “am I on the path to get where I want to be?”

Slowly, we are seeing the seeds of change – restrictions are gradually lifting. Is now the time to devise our own Passion Map?

Life is too precious to return to automatic living.

What do you think?

When the noise gets too much

Many employers have recognised the need to ensure mental wellbeing and resilience in their teams. Some have done a colossal amount of workshops on various aspects of these key areas of human function.

However, too much can be as bad as not enough! It can end up being ‘white noise’. At this stage, nothing penetrates the conscious of some individuals who may have switched off – and likely rolled their eyes.

A menu of options is the best way of ensuring optimum, flourishing staff. Giving an insight into each workshop/course, content and benefit enables the team to decide what is right for them rather than having to do everything.

After discussions with a client this week, we’ve devised a Zoom ‘Open Mic’ programme of events. Non-management teams from different parts of the business will be offered weekly sessions during working hours where they can talk about anything they want. They can just listen and not contribute. Or they can choose not to dial in. Or they can enthusiastically contribute topics they want discussed. Thing is, they know this is their space where they can talk openly, safely and without judgement about anything that’s on their minds. They may not get the answers they seek but they will get the space and time to think which will give them clarity and energy to deal with what’s on their minds themselves.

I’m excited to be involved in something as innovative as this for this employer. In my work, I’ve seen the power of giving a platform to someone they can talk openly and in confidence they won’t be judged. They always seem to gain a calmness which enables them to see the solution that is right for them.

Making a positive difference when you don’t even know it….

Earlier this week I was contacted by someone who had been selected to take part in Growing Talent in 2019.  Growing Talent is an employment empowerment programme I run, which has been on hold since March 2020 due to Covid (www.growing-talent.co.uk).  

At the time they had many personal pressures to deal with which had reduced their self-confidence to an all-time low whilst greatly increasing their anxiety – exhausting as we all know.

They worked hard to complete the Orientation Week – confidence building workshops – prior to going on the employer’s site working well with their peers on team and individual challenges.  Gradually shoots of growing self-confidence started to appear.  More importantly, a smile returned to their face.

Unfortunately, they couldn’t maintain the routine of work back in 2019 and left before completing the programme.  This made their contact this week even more thought provoking.

They have been a carer for over a year working extensive shifts caring for the vulnerable is tough enough for anyone let alone doing this role in the middle of a global pandemic.  The people this person supports all have varying stages of dementia – challenging for individuals, family, friends and carers.

Finding the strength to make decisions and changes in their personal life took massive courage.  With everything going on, they still put others first and decided to move into the care home to support their peers and residents as much as possible.  Unfortunately, they got Covid themselves and had to self-isolate.  Now the residential care home is currently Covid free – a big relief for all.

As I’m reading all of this information they sent, my pride and admiration swelled.  Their growth from 2019 to now is inspirational.  The reason they wanted to get in touch now was to not only share their journey but thank me for my teachings.

Anyway, my point is, that, no way could I have gotten through the turmoil of Covid in a Dementia Care home and self-loathing induced by personal pressures if it hadn’t been for your teachings and even that week of lessons really in prep for growing talent. Thank you for the lessons, thank you for the courage and the self-belief you instilled in me, before I could really believe in myself’.

As a trainer/facilitator passionate about encouraging people and businesses to be the best they can, I often wonder about those who aren’t ready to move forward.  I know see, even instilling a short time of self-belief and proactive personal nurturing makes a difference to them long term.

What’s the point in sharing this with you?  To share we may not always know the outcome of something we do – that doesn’t mean it isn’t powerful and positive.

Never stop trying to do what you know is right.  You are having a bigger, positive impact than you may realise.