Roller Coasters come in all shapes….

19 July saw the start of the first Growing Talent hybrid for ten fantastically talented, currently unemployed people keen to work.

Selected by one of the ‘Big 4’ organisations for permanent roles in their growing virtual business support teams, they commenced step one – the orientation and holistic week – virtual of course!

So what did we cover over this week?

Mondaycommunication – a vital area to get right in all areas of our lives – no matter what our social status is nor our seniority in the workplace. But how much time do we put into making sure we get this right? Have you considered the following?

  • Speaking – what is the aim of the conversation? what content will you cover? where and how are you going to hold this conversation? what are the possible outcomes of this conversation? have you considered your tone, clarity, volume and pace?
  • Listening – do you automatically listen without judgement? do you ensure there will be no interruptions nor distractions? Do you listen with empathy or sympathy – do you know the difference?
  • Reflect back – paraphrasing is essential to ensure you have understood what you have heard – get the evidence, don’t just assume.
  • Body Language – did you know non verbal cues make up the biggest part of communication?
  • What method is appropriate for the conversation you are going to have?
  • What types of conflict might you encounter?
  • What’s your conflict style? accommodating, avoidance, collaboration, competitive, compromise
  • You statements – also known as the communication destroyer. Do you know why?

There is more to communication than most think!

Tuesday – invest in yourself. Critical – not selfish. Airline safety talks ‘state put the oxygen mask on you BEFORE helping others’ That makes sense, so why not scheduling in some self care windows throughout the day? This section covered:

  • Stop avoiding fear
  • Mantra and personal values
  • Overcoming negative thoughts
  • Control your brain – stop letting it control you
  • Self care toolkit
  • Dealing with imposter syndrome
  • Nurture your soul

Wednesday – nurturing your body – a car only runs on the right fuel. So does your body. Fuel it mindfully!

  • Food fads – the power of marketing vs facts
  • Superfoods – really
  • Understanding sugar – in all it’s forms
  • Exercise
  • Social media – good, bad and ugly

ThursdayMoney talks! Sharing basic financial tips together. 3 little bottles – waste and recycling, why is it so important. Moving on. Encompassing…..

  • Managing debt
  • How to increase savings
  • Ways to increase income
  • Considering credit cards, debit cards and cash
  • Money mantras
  • How to apply for new roles uniquely

Friday – I-act – Managing and Promoting Positive Mental Health and Wellbeing

How to look after yourself and those around you. This accredited course delivers a solid understanding of what mental health and wellbeing is, over 50 tools for self care and evaluation, robust evidence reporting – amongst a whole lot more.

So what did the fabulous 10 participants feel about the week? Below are some of the feedback – anonymous in line with GDPR:

“The content was exciting and engaging – which surprised me. I was expecting it to be a bit boring because it’s delivered by Zoom”

“The journey book which accompanied the week was clear and helped me understand the course. I can refer to it ongoing.”

“This week was so worthwhile – it’s taught me how to be more professional”

“I’ve been implementing things I learned in my personal life such as delaying my response in conversations until I understand what’s been said. It’s easy to misunderstand people if you jump in too soon.”

“The contents of the week were fantastic, very informative and engaging with loads of tools to assist me going forward”

The accompanying book was significantly relevant”

“I found everything insightful and enlightening. There were a lot of topics. I especially liked mental health and how to engage with someone who might be struggling. I feel I can now demonstrate a lot more empathy. I also really enjoyed finance considering how much I wasn’t taught much about the topic at school.”

“I’m glad to have the accompanying book as I can go back and refresh my knowledge anytime.

“This is probably the best training course I have every attended. T/he contents cover life inside and outside work”

“The book will be extremely useful going forward. On the course it enabled everyone to read at their own pace.”

What were the thoughts on the trainer?

“I loved how Jane had everyone engaged and included in all of the topic areas. She allowed us to digress within reason, which helped explore the topic further but she was also able to control anything that was not relevant to our learning.”

“Jane’s style was inclusive, warm and welcoming. Everything was clear.”

“Jane is very interactive and gives off a very positive vibe. I really felt like my opinion was relevant when she asked questions and she’s always very impartial so we didn’t feel like we were being judged. It was a pleasure doing my training with her”

“Jane’s compassionate and a very good listener”

“”Jane’s style was nice and precise, she knows what she is talking about and is a confident lady who taught us in a respectful professional manner.”

For me, the week was a mutually positive experienced. When we see each other as humans, we can learn so much together. Essential for work and life – don’t you agree?

Want to be a published author?

I know many people harbour a desire to write and publish for many years. Some never write their book(s) – let alone publish.

On the face of it, publishing book seems so difficult to do, when actually there is a lot of supportive websites the give step-by-step guidance.

For me, I just wanted to be able to say I’ve written a book and anyone can buy it – not necessarily make lots of money and/or get a best seller. It was just a personal goal I set myself about three years ago and took a look at every now and then adding extra bits here and there.

Lockdown in March 2020 was a period of reflection and determining some goals to achieve in the coming years.

One of these was to get a book published by the end of lockdown – although, I never expected this would be over a years later!

From my work over the last twenty years, my own personal experiences coupled with the pressure of lockdown on many people from diverse backgrounds, I realised what I had to say could be really helpful to some others who, like me years ago, want to change their lives but don’t know how or where to start.

I finished my book in early 2021 and asked some people who I knew had been through challenging times to read it. Both said it was inspirational and gave real steps and ideas people can utilise.

Thankfully, Kindle Direct Publishing, owned by Amazon, made it really easy from designing a cover to formatting the manuscript into hardbook, paperback or kindle versions. You can easily link the different formats which is so important to be inclusive to all pockets.

Of course, I really wanted a printed version to keep for myself. I selected the print quality, colours, size etc ad will make 79p for every paperback sold! Whilst it’s not as tactile as a paperback, the Kindle version is a great option for many.

It’s said everyone has a book in them. If, like me, you harbour an idea to publish, set yourself a challenge to do so. Believe me, it’s such a great feeling when you see it on the screen for others to buy if they want to.

The best kind of appraisal!

Today I received some flowers and a card – a thank you from someone who completed Growing Talent and went into work.

 

It’s easy to forget the difference we make to people’s lives especially when mentoring and coaching is what we do.

 

But we all need affirmation now and then.  Reflection to know we do a good job.  But we can’t always do that until people tell us we’ve made a difference to them and done our job well.

 

Take the time to thank those who you see doing a good job and make a point of reflecting on what you have done each day to deliver a ‘good job’ to someone.

 

No matter how small, it matters and makes a difference.

 

What an honour – #HiddenCredits

Like many people working to empower others to be the best version of themselves, I have never thought of myself as doing something extraordinary or inspirational.

 

When someone I’ve been encouraging told me they had nominated me for the Mayor of London’s Hidden Credits gallery to celebrate extraordinary women making a difference in London as part of the #BehindEveryGreatCity campaign to mark 100 years since women secured the vote, I thought little of it.  Until I received the email below.

 

Now I’m reflecting and affirming just how much I do try to do.  I’m even starting to believe I am inspirational to some who go on to make a real difference to their lives.  Knowing I do make a positive difference to some is the most empowering feeling.

 

But why do we find self worth so hard?  I know I will do my best to actively ‘pat myself on the back’ every now and then.  We should all take time to do this.  It doesn’t matter where we are, what issues we are dealing with, getting through each day and learning from it is the important thing.

 

Let’s all try to spread the affirmation and empowering ‘dust’ more than we maybe do.

 

Dear Jane,

Women are behind some of the greatest achievements and discoveries in London and we want to recognise this. So, we’re releasing an online gallery of all the incredible women Londoners have put forward for our Hidden Credits series – and this includes you!

 

If you have any questions around this campaign and your feature, please don’t hesitate to ask us.

We look forward to hearing from you.

Best wishes,

The City Hall team

 

More information about this campaign:

Hidden Credits celebrate extraordinary women who make a huge contribution to London, it is part of the Mayor of London’s #BehindEveryGreatCity campaign, marking 100 years since the first women won the right to vote in the UK and driving forward gender equality across the city.