Literally it’s understanding our emotions, recognise when they are triggered and the impact on those around us if we don’t.
In addition to bespoke workshops I deliver to clients on building better connections within teams, utilising emotional intelligence thinking in communications, I deliver the Genos International suite of Emotional Intelligence assessment and coaching tools which illustrate how we think we are ‘showing up’ compared with the reality of others.
Exploring the gaps and developing tools to close them.
A logical science when you think about it. Those around us are rarely mind readers. They have no awareness of what our intention was when we spoke/interacted with them. They naturally make assumptions based on how we made them feel.
Maya Angelou said it best:
“People will forget what you said. They will forget what you did. But they will never forget how you made them feel.”
With Emotional Intelligence training, we will be more successful in making them feel how we intended.
What do you think?
Jane James's Consultancy Limited 