It amazes me – a major name in business promotes it’s key charity – which runs through a supplier – helping homeless people whilst having a commercial yet loss making arm and immediately I thought – that’s great, making a difference to people and not worried about profits – refreshing.
Having spoke to someone who worked there until recently, I’m astounded at their treatment and the apparent blindness of the business in the working practices of their supplier. There is a complete risk to brand reputation and clearly no due diligence nor operational monitoring.
This individual had raised several times to management the stress and pressure the team were experiencing due to the heavy workload. The management ignored all concerns. They raised further concerns on a lack of training again they were ignored. They then raised the fact that despite working 1.5 hours extra every morning and 6 hours extra every Friday, the workload could not be completed. The additional hours worked were unpaid and time off in lieu not allowed.
The individual was then told to leave the premises. They would be given two weeks money and that will be it but they weren’t being sacked. Nothing in writing. No due process.
Exploitation, whistleblowing – just two unsavoury thoughts that sprang to my mind and will do every time I see the brands of the supplier and their business client.
It’s taught me to take everything at face value. Great works in the community aren’t always as great as they may seem.