I heard this term for the first time on the ASIST 2 day workshop in Brighton. A fellow delegate was a psychotherapist and used it to explain a technique used professionally.
When speaking with a client, she uses her ‘Internal Supervisor’ to highlight the occasions to dig deeper. If she found herself getting bored, was her client getting monotone and repetitive. Often people do this when they are trying to avoid the real issue. As she explained this, I realised we all have an ‘Internal Supervisor’ or ‘gut instinct’.
I must admit, I had never questioned my moods when listening to someone else but I will from now on. It’s a logical tool to use in supporting people to ensure we dig deep enough to get the entire story out.