Happy Reese!

I’ve had a decade plus link to MHFAEngland from it’s early begins of just a handful of staff to the present day.  Gillian, MHFAEngland’s Business Manager and I go back way before this time to the days of the Real Apprentice (an employment programme I ran from 2004-2013).

 

Back in 2015 Gillian and the team at MHFAEngland selected Reese to join them on Growing Talent (www.growing-talent.co.uk) with the potential of an end permanent job in administration with them.

 

Reese had minimal employment experience at the time and pretty low self-belief so it was a really scary time for him.  He flourished and secured the permanent job and has been there since.  It felt good knowing he was processing the certificates of following Growing Talent Associates who completed the MHFA Adult 2 day course as part of their Growing Talent journey.

 

Yesterday, Gillian and I met up for a long overdue catch-up and she told me she had something from Reese – the feature photo.  So great to see him looking happy and confident – four years on.

 

Anyone can change where they are in life through self-belief, determination and support.

 

When you think it’s going horribly wrong……

At the start of Growing Talent 22 I was really concerned about the few applicants referred from JobCentre Plus.  Would it be worth running the programme? where the media reports of over 2 million workless households in the UK all outside of London?  It costs so much to run each programme – currently c£3,200 per head for a group of 10 – was it cost effective to keep running it?

 

Luckily the funders have always said ‘yes – even if one person gets a job, it’s the right thing to do’.

 

After a slow start, the applications started flowing in.  Over 55 from South London District alone and a few more from North London.  Sadly West and East districts did not refer anyone.  Shame as there is a permanent job at the start of the Growing Talent Journey for all selected by employers to take part.

 

So a full week of 1-2-1 compatibility meetings are scheduled this week.  If yesterday’s schedule is anything to go by, there is so much eager talent ready for development by an employer.

 

Check back to see who gets selected at our Employer Speed Dating event on 10 June where employers including Ballymore, ISS, Firmdale, Club Quarters, Park Plaza Hotel, Pertemps & Red Personnel will be looking for their new talent.

The end of the road…………

Today is the final day of Growing Talent 21.  Nine of the 13 who started the journey have completed and secured their permanent roles.

 

Their true grit and determination has paid off.

 

Congratulations and respect to:

 

Amar – joined MitieTDM – Specialist Internal Firm Services

Bernie -joined MitieTDM – Specialist Internal Firm Services

Navin -joined MitieTDM – Specialist Internal Firm Services

Kelly – joined Melia White House Hotel

Heavenly – joined Firmdale Hotel

Robert – joined Firmdale Hotel – initially as Kitchen Porter but his performance saw him start as Commis Chef

Natasha – joined Firmdale Hotel

Charlie-Ray – joined Portico at PwC

Katrina – joined Portico at PwC

 

We wish them all well in their careers ahead………………

 

 

Qualified #MentalHealthFirstAiders!

As part of Growing Talent we deliver the global Mental Health First Aider qualification for every Growing Talent Associate on the programme and invite some of the employer managers as well.

 

This intense course makes up the first two days of the Holistic Week, which for Growing Talent 21 was 29 and 30 April 2019.

 

The course teaches confidence and awareness in recognising a change in someone, starting a conversation, signposting on to appropriate help and – vitally – self care.

 

The first day sets the solid foundation of the work of mental health covering legislation, the start of MHFA in Australia the spread throughout the globe, depression and suicide.  The five global steps of intervention are introduced and used throughout the day.  ALGEE is fundamental in remembering the process to support someone and ourselves.  Keen to ensure there is no communication misunderstanding, I introduce ‘reflect back’ from the start of the MHFA course.  After listening, it’s essential in my opinion to reflect back what we’ve heard to ensure we have the facts.  Especially crucial when raising suicidal thoughts.  Day two covers anxiety, personality and eating disorders as well as psychosis – focussing on BiPolar and Schizophrenia.

 

Shennell joined us for the week to support and encourage the guys.  She did Growing Talent some four years ago.  She took a photo of her original manual and the current one for comparison.

 

 

We all agreed the new manual is a big improvement and a gym workout as well!

 

So after two exhausting days, what did the Growing Talent Associates and employers think?

 

“Intense course but essential in today’s society”

“This course has exceeded by expectations.”

“I’ve learnt a deeper understanding of mental illness and methods to support”

“This course gave me a better understanding of mental ill health”

“I can now empathise what a person may go through”

“It has changed my approach to mental health.”

“My confidence has increased a lot.  I can now understand rather than judge people”

“I have learnt so much”

“A very insightful two days”

“I now have the knowledge  to support someone and keep myself safe”

“A brilliant course.  Please continue to teach it”

 

There was unanimous agreement on increased knowledge, tools learnt, fear factor greatly reduced and confidence to plan, start and signpost a conversation with someone struggling.

 

A great day at the office then!

 

All delegates were given the homework to spend one hour on themselves before returning on Wednesday for the continuance of the Holistic Week.

 

We should all take time to nurture ourselves.  Don’t you agree?

 

Doing the right thing or risking a lawsuit? Food for thought?

As a Mental Health Instructor for over 10 years, I am enthused to see the growth towards seeing and respecting mental health in in the same way we see and respect physical health.  Everyone is comfortable enquiring if a cold is better – not quite so comfortable asking how someone is feeling on their return to work after say depression.

 

The internet is full of well intentioned plans and events to raise the bar in talking about mental health and I see more employers supporting events like #MHAW2019 – Mental Health Awareness Week which starts 13 May.  Really great intentions.

 

But is there a risk of being sued under the Equalities Act 2010 and taken to Employment Tribunal?

 

Some of the employers I know allow all staff, regardless of screening to see if they are equipped to listen to someone else’s pain, to be a ‘listening ear’.

 

You don’t know what you are going to hear when you sit down to listen to someone struggling.  It can be an emotive area the listener has strong views on – such as self-harm.  Even if they can listen without judging – are they knowledgeable on how to signpost someone on? do they know how to take care of themselves after listening to someone’s pain?

 

I feel very strongly that we should be talking more openly in every day conversations about all human issues especially mental health.  But I feel just as strongly that we need to train those listeners how to listen, signpost and look after themselves.

 

Why not have a #MHAAT (Mental Health Aware And Trained) badge for trained employees to wear all year – not just one week.  Wouldn’t we make more of an impact and reduce the risk of a challenge under the Equalities Act at Employment Tribunal?

 

What do you think?

Labels = Stereotyping

Quite rightly there is a lot of talk around ‘slave labour’ and ‘modern slavery’.  There is an undercurrent of this in the UK especially in the ‘hidden market’.  There are vulnerable people who are exploited and their ‘exploiters’ – I won’t say employers – quiet rightly should be held to account.

 

However, I do believe this isn’t a black and white subject.  I now hear of unpaid interns, work experience and similar programmes being labeled ‘modern slavery’ or exploitation.  Is this right/fair?

 

From the Modern Slavery Act 2015  this definition is to me is very clear ‘These crimes include holding a person in a position of slavery , servitude forced or compulsory labour, or facilitating their travel with the intention of exploiting them soon after’

 

For those of us stereotyped by society due to our personal circumstances such as homeless, unemployed, single parent, on the domestic violence register, mental health or physical issues need a different route to sustainable employment to those not living with these labels.

 

Some time ago I was a single parent, officially homeless with two children under 6, on the domestic violence register and holding down a number of deadend casual jobs to feed my children.  Although not diagnosed, the situation I was in was clearly making me anxious and depressed.

 

I knew the only way I could change my circumstances for the long term was to secure a job which would lead to a career.  But how could I do that?  I hadn’t worked in the previous 10 years apart from building up a business with my ex-husband who was not going to give me a reference!  I saw the look on employers faces when I mentioned I was a single parent and officially homeless.

 

Then I had an idea.  Before having my family, I’d worked for a global organisation in financial services.  I was not on benefits – the DHSS at the time (prior to JobCentre Plus) advised me to get married again – sensitive right?   I found a local accountant and offered to work for them for no money for a week.  At the end of that week I would either be paid and given a permanent part time role or I would be unpaid and released.  I worked for that accountant for over four years before  securing a permanent full-time role in recruitment which led to some amazing achievements including setting-up my own business.

 

Was I exploited?  No I had an opportunity to learn a role and showcase what I could do without having to ‘sell myself’ at interview with little recent experience and zero confidence.

 

Years later whilst working for a national facilities company as Recruitment Manager, I noticed how difficult it was to recruit and sustain local people.  There are a lot of residential estates around Canary Wharf but, at the time, a lot of 3rd even 4th generation unemployed families.  I remembered my experience all those years before and devised the Real Apprentice.  A work experience programme that focussed on building self-esteem and work place ettiquette.  The Real Apprentice ran for over eight years and got 75% into permanent jobs.

 

The Real Apprentice was vetted by multiple award bodies during this period and won several awards year on year including BiTC – Big Tick, Dragon Award – Lord Mayor, Opportunity Now, Race for Opportunity, ENEI, The best of Europe against 23 countries  and a Justice Award.

 

So clearly – no one felt the Real Apprentice was in the category of the often, and not always correctly, used term ‘modern slavery’.

 

I was approached by one leading employer from the Real Apprentice and challenged to devise something better. In December 2013 Growing Talent was devised with a provisional  permanent job offer upfront, an Orientation Week to build confidence and work place etiquette prior to going on site, a Holistic Week to deliver soft skills knowledge including personal finance, fitness, nutrition, art, as well as qualification as a Mental Health First Aider. An audit trail provides accurate progression status and is managed by the individual.  Unpaid, participants retain their benefits and have their travel paid.  If they choose to drop out they are not penalised by JCP.  Giving them control and the ability to showcase what they can do without the pressure of traditional recruitment. Over 140 people from all backgrounds have secured permanent jobs and flourished

 

No cvs, no formal interviews and no job descriptions.

 

For those who don’t have ‘labels’ and aren’t stereotyped their default is often straight to shout exploitation/modern slavery.  Just think for a  moment.  If you were stereotyped because of your ‘label’ would you be able to showcase your ability in a formal recruitment interview?

 

For those of us who have experienced this stereotyping, we need a different, bespoke solution to securing a permanent sustainable role.

 

What do you think?

 

 

 

 

 

 

 

Employment – it’s all about the preparation strategy… or is it?

Like any board game – preparation, planning research are all essential elements to increase our chances of winning – which are mirrored in searching for employment.

 

I received an email over the weekend which made me stop and think.  Maybe not everyone shares this logic.  Who teaches us about workplace etiquette after all ?

 

Over the weekend, I received an email.  I had to re-read this several times.  I have another Growing Talent programme about to start and applications are already coming in.  However, nothing in my 20 year career history working in inclusive employment prepared me for this email……..

 

‘Can I use your address to re-direct my mail?’  This individual was a complete stranger.  Why would they think it appropriate to ask such a question?

 

There is no 2nd chance to make a 1st impression.  Preparation, planning and research will help everyone make a great 1st impression!

 

What do you think?

 

 

 

 

New look Growing Talent is open!

To mark our 5th anniversary in February 2019 of our planned one-off pilot in 2014, we have streamlined the framework of Growing Talent.

 

It retains all the core elements including selection without cvs, provisional permanent job offer upfront on selection by an employer, orientation week before going on site, a total of four weeks training in the vacant role and a holistic week during which life skills including personal finance, fitness, nutrition on a budget and qualification as a mental health first aider.  So what has changed? instead of 12 weeks, it’s now six weeks long.  All parts have to be completed.  There is no uncertainty when someone will be employed.

 

This will deliver transparency for employers, participants and those referring them.  Provision has been put in place to enable an extension based on individual circumstances and only by agreement with all parties.  Equally, those going into roles requiring minimum training, such as barista, will be employed after the orientation week and return for the mental health first aider qualification on the holistic week – again, by arrangement.

 

This year we move to a new training venue – etc venues – away from Southwark Cathedral.  As a public venue the facilities at the Cathedral were not appropriate.

 

Those selected by employers – known as Growing Talent Associates – will enjoy a breakfast, choice of lunches, afternoon tea plus unlimited refreshments throughout the day.  This investment should return commitment and focus thereby pushing numbers up of those going into work.

 

Diverse employers took part in 2018 including Ballymore, Connect Plus Services M25, Acuity Services, Portico, MitieTDM, Pertemps, Harris & Hoole, Scotscape, ME Hotel, Firmdale Hotels, Harrow Green & many more.

 

Some great life changing stories lie ahead no doubt………

As an employer – how do you know you’ve found ‘the one’?

It’s difficult and time consuming trying to identify the right talent for your business before hiring, not just from a skillset point of view but also personal outlook, fit with the team and company ethos as well as future potential, before hiring them.

 

At the point of hire in traditional recruitment, a lot of time and money has been spent on composing the vacancy, advertising it, potentially engaging recruitment agencies, a contract has been drawn-up, payroll has been set-up – all without knowing if the individual is a good fit in all areas and has the potential to grow.

 

If there is a ‘miss-match’ there is not only a cost implication but also a decrease in team moral.

 

Surely a ‘try before you buy’ works for both sides.  Enter Growing Talent!  Now I know what some employers may think who have not been involved in anything like this before…”the unemployed never work out”, “there is no commitment from the unemployed – they’re used to not working”.

 

As the saying goes – the proof is in the pudding – as many naysayers have found.

 

Alex, on the current programme with Portico, recently had his first appraisal.  After just a few short weeks on site, he’s exceeded expectations in all areas.  Outstanding feedback from the team is a natural self esteem booster.  Alex is looking forward to the remaining training ahead.  Already, he’s been identified as a perfect addition to the team – something the employer would not have secured without Growing Talent.

 

Why aren’t all employers recruiting through Growing Talent?  I’d love to know…

 

 

http://www.growing-talent.co.uk

Growing Talent 18 – how has the first week been?

The first week training in their potential end jobs is always tough.  It’s about managing instant expectations and keeping the end goal in site – easier said than done for many!

 

After being unemployed – even for a short time – leaving the routine of your comfort zone takes courage, determination, tenacity and grit. Qualities that not everyone has.

 

So where are the Growing Talent 18 Associates ? & how have they got on?

 

Kam is working with the Portico team on their PwC accounts cross training in all areas at two sites in London – Charing Cross and London Bridge.  Based there with Kam is Alex…

 

Alex summed the first week as ‘so much to learn, but it’s really good – I made the right choice.’ Alex was in the lucky position of having a number of employers offer him provisional roles on Growing Talent.

 

Helen below is very happy working with the reception team at Regent Group in Wimbledon…..

 

‘The team are really friendly.  It’s different work to the world of corporate switchboard which I’ve been used to but I really like it and the travelling isn’t bad! Just an hour max door to door including all the walking to stations/interchanges etc.

‘The days are really long but I’m really enjoying it’ shared Tom above who is working with the Social Media team on video content.  ‘The days are really long as I’m in 7.45 to 8am each day but I’ve found a local part to go to each lunchtime’.

 

Leo had a tough week not least because he, by his own admission, is very impatient and want everything now!  Working with Scotscape – a living wall specialist, Leo is hands-on in his role

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Mohammed, above, is learning the ropes with Acuity Services’ Elite Team.  The Elite Team are trained in all accounts to enable them to seamlessly cover holidays and sickness.  Mohammed is keen to get his teeth into something demanding responsibility.

 

Lastly AJ is learning to support Amrik – Talent Acquisition at Regent Group to deliver an exemplary service in securing and training the right talent to ensure Regent Group grow efficiently.

 

AJ’s a little camera shy so no photo!

 

The biggest transition for anyone one on Growing Talent to complete the programme and secure the provisional job offer is managing their ‘instant expectations’.  By this I mean, we are so used to getting everything we want ‘now’ without having to wait for it. Eg, order a takeaway on line and it’s delivered to your door, same with a weekly shop, clothes, maintenance equipment, furniture in fact just a bout anything.

 

However, two things you won’t ever secure instantly are meaningful relationships and a career! Both have to be worked at, nurtured and sustained.

 

Check back to see how the guys get on over the coming weeks……………