The Belfast Experience!

My first visit to Belfast – home of Titanic came on 26 July 2017 ready for delivering a MHFALite course the following day.

 

It was a ‘first’ for quiet a few things.  The first time I used the automatic bag drop – with a little help from the assistant!  A great idea but I wasn’t convinced until I saw my case role off the singular baggage carousel at George Best Belfast City Airport – phew, what a relief.

 

The next first was staying in a global brand hotel where the ‘exclusive’ experience I was expecting didn’t come to fruition.  The room was very dark with no central light.  Great if you want to work at the desk with the desk spotlight but not if, like me, preference is to sprawl on the bed with laptop, books, pens etc!  Stuffiness eventually prompted me to check out the air con – which was so noisy.  This was quickly turned off and the small window opened.  Unfortunately this overlooked the metro line and main road!  After deciding to have a cup of tea – I tried fishing the large hair out of the cup – it was a crack!  Unfortunately there were several guests who decided to have a late conversation in the corridor outside my room on the way back from the bar at midnight!!!  It seemed I’d only got to sleep when the alarm clock went off!  Good job I know how to manage stress from the training I deliver on Mental Health First Aid courses!  Breakfast was a vast improvement even if the placemat was stained!

 

MHFA Lite is a three hour course to raise awareness of mental health conditions.  It’s a light touch course.  With a room full of managers from this global financial client, what would their reaction be – did they learn anything?……

 

‘Learning that different conditions manifest themselves in different ways and how having a conversation can help highlight issues’.

‘Coping strategies to suggest to others and use myself.  I have a much better awareness of the different types of mental health problems and most importantly the scale we are all on.’

‘Being mindful of my own well-being.  There is so much help available – I hadn’t realised.  Being aware of changes in others’

‘Even though I’ve done these sort of workshops before, it refreshed and added to my knowledge’

‘Listening unconditionally and being aware of small changes’

‘I feel like I could listen and provide suitable signposting’

‘It’s important to always ask even if only a small change is noticed’

 

As an Instructor it’s always great to see the learning gained from the evaluations – part of which is about the Instructor’s delivery and knowledge!  So what were the thoughts on me….. I’m glad to say a full house of top scores!

 

‘Really really enjoyable course.  Not only excellent from a line manager’s perspective but also for my own personal experience – fantastic trainer’

 

‘Instructor was very informative with lots of examples’

 

‘Very confident Instructor who encouraged participation.  An enjoyable course, well delivered’.

 

‘A straight talking Instructor’

So overall………..

 

‘A very useful course, thank you!’

‘Excellent course – useful inside and outside work’.

 

For me, the last comment is the most important.  Mental Health affects us and those closest to us both at home and work.

 

 

 

 

 

 

Spreading the knowledge……..

Friday 23 June saw the delivery on the third in a series of MHFALite workshops for a global financial services organisation in London.  Places for a total of 60 people over the three workshops were well received.

 

MHFALite is the 3hour introduction to mental health first aid.  It is a short introduction to a big subject!  The course involves a lot of interaction, films and group work.  Having a table to work from is essential.

 

First potential pressure point – no table in the room!  The organiser had assumed all training rooms had tables in.  Unfortunately this room is used for non-interactive sessions!

 

Good humour was my tool of choice in ensuring the experience for the delegates was not diluted because of this.  Despite this hiccup, there was a lot of sharing experiences, issues at work and even some laughter.

 

A great session.  But what did the delegates think?

 

‘I will be more confident in knowing what to do.  I will also be more vocal when discussion the implementation of company policy in this area with senior management’.

 

‘Jane was authentic – added a real human touch’

 

‘I now have a list of resources handy and will be open minded when having conversations’

 

‘Helpful in identifying initial changes, language to use and addressing stigma’.

 

‘I now know what resources to access’.

 

‘Interesting to learn the link between physical and mental health’.

 

‘Jane was really passionate, pragmatic, realistic and knowledgeable’.

 

‘Really good course.  I would recommend it being made more available’.

 

‘An enormous amount of information to improve the business units approach in this area’.

 

‘One of the things I learnt was it’s ok to not get involved if I don’t feel comfortable’.

 

‘Jane was approachable, encouraging and knowledgable’.

 

‘Great course – wish everyone had the chance to do it’.

 

‘I learnt to focus on the small things – subtle changes – rather than be solution focussed’.

 

‘Brilliant course, well worth the investment in time.  Jane is great – makes this topic very accessible and has a great delivery.’

 

‘I loved the ALGEE framework which is easy to remember.’