When you think it’s going horribly wrong……

At the start of Growing Talent 22 I was really concerned about the few applicants referred from JobCentre Plus.  Would it be worth running the programme? where the media reports of over 2 million workless households in the UK all outside of London?  It costs so much to run each programme – currently c£3,200 per head for a group of 10 – was it cost effective to keep running it?

 

Luckily the funders have always said ‘yes – even if one person gets a job, it’s the right thing to do’.

 

After a slow start, the applications started flowing in.  Over 55 from South London District alone and a few more from North London.  Sadly West and East districts did not refer anyone.  Shame as there is a permanent job at the start of the Growing Talent Journey for all selected by employers to take part.

 

So a full week of 1-2-1 compatibility meetings are scheduled this week.  If yesterday’s schedule is anything to go by, there is so much eager talent ready for development by an employer.

 

Check back to see who gets selected at our Employer Speed Dating event on 10 June where employers including Ballymore, ISS, Firmdale, Club Quarters, Park Plaza Hotel, Pertemps & Red Personnel will be looking for their new talent.

Growing Talent 22 starts – remarkable!

What’s remarkable? Lots of things – depending on who you ask!

 

For employers it’s likely the fact they recruit in a free, no risk way.  Selecting from a pre-screened pool of talent, employers don’t select those who can do the roles but those who have the ability to grow into their roles.  This is key.  The six week journey of Growing Talent enables both parties to be confident the match is right before the point of hire saving time and money.

 

For participants it’s likely the fact there is a permanent provisional job upfront – the prize they secure on successful completion.  They don’t have to rely on  trying to ‘sell’ their skills and potential through a cv to secure an interview nor explain gaps in skills, qualification, self-confidence if they manage to secure that elusive interview.

 

For JobCentre Plus (JCP) – it’s the fact their customers go into permanent jobs and learn skills to stay employed thereby not returning to benefits.  In addition, many of their customers not selected by an employer for a permanent role, learn from feedback given to enhance their future employment approaches.  While I quote 148 into permanent jobs – JCP will say the figure is much hire – which is great to hear!

 

For Care Leavers’ Organisations – employment is the critical key  to leaving care confidently.  Having a steady income enables everyone to make choices in their lives.  It gives us all control.  It isn’t enough to have somewhere safe to live without the means to pay the rent!

 

For me – it’s the fact a programme I designed, wrote and delivered is still being funded by a global financial services and is now on it’s 22nd programme!  I never expected this and shows the critical key of never doubting yourself – if you do, you’ll talk yourself out of doing anything!  If you keep going, you will find solutions for problems as they arise.  I also find it remarkable how difficult it is to get this unique, free tool to employers and those looking for work.

 

Seth Godin – talks about the Purple Cow.  When we have so much choice and so little time, we often don’t see what’s there unless it’s remarkable.  Cost & risk free recruitment without any catch is remarkable and still doesn’t get ‘word of mouth spread’  What are your thoughts on spreading the word?

 

 

 

 

The end of the road…………

Today is the final day of Growing Talent 21.  Nine of the 13 who started the journey have completed and secured their permanent roles.

 

Their true grit and determination has paid off.

 

Congratulations and respect to:

 

Amar – joined MitieTDM – Specialist Internal Firm Services

Bernie -joined MitieTDM – Specialist Internal Firm Services

Navin -joined MitieTDM – Specialist Internal Firm Services

Kelly – joined Melia White House Hotel

Heavenly – joined Firmdale Hotel

Robert – joined Firmdale Hotel – initially as Kitchen Porter but his performance saw him start as Commis Chef

Natasha – joined Firmdale Hotel

Charlie-Ray – joined Portico at PwC

Katrina – joined Portico at PwC

 

We wish them all well in their careers ahead………………

 

 

Holistic – Day 4 – Fitness Reigns Supreme!

After completing the 2nd half of the Art project, the Growing Talent Associates were issued with a challenge to design a wellbeing magazine using the knowledge they had learnt for features.

 

After some bewilderment, they grasped the challenge and hit the ground running – after a few lattes of course!

 

Amar and Robert decided to do a front and back cover using the front for wellbeing topics and the rear for nutrition although the chilli drawn by Amar was a strange colour due to lack of felt tips!!!!

Here they are presenting the finished ‘magazine’! helped by Shennell!

 

A close up of Natasha & Charlie-Ray’s Fitness Weekly & presenting it’s finer points….

 

Charlie-Ray show cased clap press-ups – a feature of their magazine:

 

Looking good……. but after 3 …….

 

Exhaustion hit!!! Well done Charlie for showing us though!

 

Last, but not least, Shennell and Adeyinka delivered their magazine idea….

 

A fun day, with new lessons learnt.

Qualified #MentalHealthFirstAiders!

As part of Growing Talent we deliver the global Mental Health First Aider qualification for every Growing Talent Associate on the programme and invite some of the employer managers as well.

 

This intense course makes up the first two days of the Holistic Week, which for Growing Talent 21 was 29 and 30 April 2019.

 

The course teaches confidence and awareness in recognising a change in someone, starting a conversation, signposting on to appropriate help and – vitally – self care.

 

The first day sets the solid foundation of the work of mental health covering legislation, the start of MHFA in Australia the spread throughout the globe, depression and suicide.  The five global steps of intervention are introduced and used throughout the day.  ALGEE is fundamental in remembering the process to support someone and ourselves.  Keen to ensure there is no communication misunderstanding, I introduce ‘reflect back’ from the start of the MHFA course.  After listening, it’s essential in my opinion to reflect back what we’ve heard to ensure we have the facts.  Especially crucial when raising suicidal thoughts.  Day two covers anxiety, personality and eating disorders as well as psychosis – focussing on BiPolar and Schizophrenia.

 

Shennell joined us for the week to support and encourage the guys.  She did Growing Talent some four years ago.  She took a photo of her original manual and the current one for comparison.

 

 

We all agreed the new manual is a big improvement and a gym workout as well!

 

So after two exhausting days, what did the Growing Talent Associates and employers think?

 

“Intense course but essential in today’s society”

“This course has exceeded by expectations.”

“I’ve learnt a deeper understanding of mental illness and methods to support”

“This course gave me a better understanding of mental ill health”

“I can now empathise what a person may go through”

“It has changed my approach to mental health.”

“My confidence has increased a lot.  I can now understand rather than judge people”

“I have learnt so much”

“A very insightful two days”

“I now have the knowledge  to support someone and keep myself safe”

“A brilliant course.  Please continue to teach it”

 

There was unanimous agreement on increased knowledge, tools learnt, fear factor greatly reduced and confidence to plan, start and signpost a conversation with someone struggling.

 

A great day at the office then!

 

All delegates were given the homework to spend one hour on themselves before returning on Wednesday for the continuance of the Holistic Week.

 

We should all take time to nurture ourselves.  Don’t you agree?

 

Doing the right thing or risking a lawsuit? Food for thought?

As a Mental Health Instructor for over 10 years, I am enthused to see the growth towards seeing and respecting mental health in in the same way we see and respect physical health.  Everyone is comfortable enquiring if a cold is better – not quite so comfortable asking how someone is feeling on their return to work after say depression.

 

The internet is full of well intentioned plans and events to raise the bar in talking about mental health and I see more employers supporting events like #MHAW2019 – Mental Health Awareness Week which starts 13 May.  Really great intentions.

 

But is there a risk of being sued under the Equalities Act 2010 and taken to Employment Tribunal?

 

Some of the employers I know allow all staff, regardless of screening to see if they are equipped to listen to someone else’s pain, to be a ‘listening ear’.

 

You don’t know what you are going to hear when you sit down to listen to someone struggling.  It can be an emotive area the listener has strong views on – such as self-harm.  Even if they can listen without judging – are they knowledgeable on how to signpost someone on? do they know how to take care of themselves after listening to someone’s pain?

 

I feel very strongly that we should be talking more openly in every day conversations about all human issues especially mental health.  But I feel just as strongly that we need to train those listeners how to listen, signpost and look after themselves.

 

Why not have a #MHAAT (Mental Health Aware And Trained) badge for trained employees to wear all year – not just one week.  Wouldn’t we make more of an impact and reduce the risk of a challenge under the Equalities Act at Employment Tribunal?

 

What do you think?

Don’t stereotype – see the talent behind the label!

It’s risk and cost free. There is some amazing, diverse talent amongst the invisible unemployed because they don’t have the skills, qualifications or ‘blag’ to ‘sell’ themselves in a recruitment interview. Believe me – employers/recruiters are missing out using cvs and traditional interview methods.

Be honest – were you trained for your job before being hired? I know I wasn’t – but I do have lots of ‘blag’. It wasn’t always that way for me. Which is how the seed for #GrowingTalent was planted back in the early 90s. With more labels than you could shake a stick at, I was stereotyped. Employers saw my labels not my potential.

A mutual ‘test drive’ saw me secure a foot into a job – which I held for over 4 years – before securing a permanent job in recruitment which I grew into a career before starting my own business. Multiple awards for getting well over 600 people with ‘labels’ into work later, I’m still amazed at employers hesitancy to give the same opportunity to others they received themselves when they were starting out.

The feature photo shows the diverse talent of those on the 21st programme of Growing Talent. All have commitment, empathy and drive to succeed. They just need a chance to shine. Luckily these guys have that chance.

Let me ask you a question – Where would you be now if someone in your past hadn’t given you an opportunity to shine? Pay it back and make a difference. Permanent employment changes lives – literally and adds value to employers’ bottom line.

Amongst our Growing Talent Associates we have care leavers, single parents, those with strong employment history and those with little, those with learning, social and medical issues, some are degree educated, some have been managers some run their own businesses. Now they have the opportunity to secure permanent jobs by training and growing in those vacancies before being hired. Open to anyone over 18 – no upper age limit. Defined by their performance not label.

 

Employers for Growing Talent 21 include MitieTDM, Portico, ISS, Firmdale Hotels, ME Hotel Group

 

What to get involved?  Then get in touch!

Labels = Stereotyping

Quite rightly there is a lot of talk around ‘slave labour’ and ‘modern slavery’.  There is an undercurrent of this in the UK especially in the ‘hidden market’.  There are vulnerable people who are exploited and their ‘exploiters’ – I won’t say employers – quiet rightly should be held to account.

 

However, I do believe this isn’t a black and white subject.  I now hear of unpaid interns, work experience and similar programmes being labeled ‘modern slavery’ or exploitation.  Is this right/fair?

 

From the Modern Slavery Act 2015  this definition is to me is very clear ‘These crimes include holding a person in a position of slavery , servitude forced or compulsory labour, or facilitating their travel with the intention of exploiting them soon after’

 

For those of us stereotyped by society due to our personal circumstances such as homeless, unemployed, single parent, on the domestic violence register, mental health or physical issues need a different route to sustainable employment to those not living with these labels.

 

Some time ago I was a single parent, officially homeless with two children under 6, on the domestic violence register and holding down a number of deadend casual jobs to feed my children.  Although not diagnosed, the situation I was in was clearly making me anxious and depressed.

 

I knew the only way I could change my circumstances for the long term was to secure a job which would lead to a career.  But how could I do that?  I hadn’t worked in the previous 10 years apart from building up a business with my ex-husband who was not going to give me a reference!  I saw the look on employers faces when I mentioned I was a single parent and officially homeless.

 

Then I had an idea.  Before having my family, I’d worked for a global organisation in financial services.  I was not on benefits – the DHSS at the time (prior to JobCentre Plus) advised me to get married again – sensitive right?   I found a local accountant and offered to work for them for no money for a week.  At the end of that week I would either be paid and given a permanent part time role or I would be unpaid and released.  I worked for that accountant for over four years before  securing a permanent full-time role in recruitment which led to some amazing achievements including setting-up my own business.

 

Was I exploited?  No I had an opportunity to learn a role and showcase what I could do without having to ‘sell myself’ at interview with little recent experience and zero confidence.

 

Years later whilst working for a national facilities company as Recruitment Manager, I noticed how difficult it was to recruit and sustain local people.  There are a lot of residential estates around Canary Wharf but, at the time, a lot of 3rd even 4th generation unemployed families.  I remembered my experience all those years before and devised the Real Apprentice.  A work experience programme that focussed on building self-esteem and work place ettiquette.  The Real Apprentice ran for over eight years and got 75% into permanent jobs.

 

The Real Apprentice was vetted by multiple award bodies during this period and won several awards year on year including BiTC – Big Tick, Dragon Award – Lord Mayor, Opportunity Now, Race for Opportunity, ENEI, The best of Europe against 23 countries  and a Justice Award.

 

So clearly – no one felt the Real Apprentice was in the category of the often, and not always correctly, used term ‘modern slavery’.

 

I was approached by one leading employer from the Real Apprentice and challenged to devise something better. In December 2013 Growing Talent was devised with a provisional  permanent job offer upfront, an Orientation Week to build confidence and work place etiquette prior to going on site, a Holistic Week to deliver soft skills knowledge including personal finance, fitness, nutrition, art, as well as qualification as a Mental Health First Aider. An audit trail provides accurate progression status and is managed by the individual.  Unpaid, participants retain their benefits and have their travel paid.  If they choose to drop out they are not penalised by JCP.  Giving them control and the ability to showcase what they can do without the pressure of traditional recruitment. Over 140 people from all backgrounds have secured permanent jobs and flourished

 

No cvs, no formal interviews and no job descriptions.

 

For those who don’t have ‘labels’ and aren’t stereotyped their default is often straight to shout exploitation/modern slavery.  Just think for a  moment.  If you were stereotyped because of your ‘label’ would you be able to showcase your ability in a formal recruitment interview?

 

For those of us who have experienced this stereotyping, we need a different, bespoke solution to securing a permanent sustainable role.

 

What do you think?

 

 

 

 

 

 

 

Employment – it’s all about the preparation strategy… or is it?

Like any board game – preparation, planning research are all essential elements to increase our chances of winning – which are mirrored in searching for employment.

 

I received an email over the weekend which made me stop and think.  Maybe not everyone shares this logic.  Who teaches us about workplace etiquette after all ?

 

Over the weekend, I received an email.  I had to re-read this several times.  I have another Growing Talent programme about to start and applications are already coming in.  However, nothing in my 20 year career history working in inclusive employment prepared me for this email……..

 

‘Can I use your address to re-direct my mail?’  This individual was a complete stranger.  Why would they think it appropriate to ask such a question?

 

There is no 2nd chance to make a 1st impression.  Preparation, planning and research will help everyone make a great 1st impression!

 

What do you think?

 

 

 

 

Speed Dating – Growing Talent Way!

It was the first time at our new venue – Etc Venues in Eastcheap – would everyone find it ok?  Of course they all did.

 

The room was buzzing with employers from diverse industries including Northbank BID, Crown Plaza Hotel, Portico, Red Personnel, Pertemps, Park Plaza Hotel, Ballymore, ConnectPlusServicesM25 and Baxter Storey.  Armed with their ice breaker questions and summary profile sheets as well as their open minds, the conversation and laughter flowed.

 

Just some of the employers who joined us for our speed dating session in January………..

 Antonia & Julie from Portico at PwC

 

 

 Pedro of Pertemps  Jamie – Red Personnel

 Katherine & Gerald of Northbank BID

 Cameron looking for talent for Ballymore

 

 

Andy of ConnectPlusServicesM25

 

 Maria & Ebb from Crown Plaza Hotel

 

 

 

The format was 10 minutes at each employer table in small groups of 2-3.  Following the ice breaker question would be ‘tell me a little about yourself’.  Now all applicants had met with me first and been told to prepare an ‘eBay’ style ad on themselves ready for this question!  A snapshot of their life – at work, at home and future career desires.

 

Employers would then select their shortlist of applicants they believe could grow into their roles over the six week journey to meet again on a 1-2-1 basis before provisional job offers would be made.

 

Everything ran like clockwork until one group went the wrong way mid-way trough causing laughter mayhem! Of course going out of sync meant an employer table was always left without any applicants!  Great for coffee/loo breaks though.

 

Finally, the event was over.  I’m not sure who was more exhausted – the employers or applicants!  Even new employers agreed this was a unique and interesting method to secure new talent without a cv/traditional interview.

 

We ended with six people invited to go forward with provisional permanent job offers:

 

Charlene – Guest Services Agent with Crown Plaza Hotel

Kristina – Guest Services Agent with Park Plaza Hotel

Abraham – Resourcer with Red Personnel

Joseph – Commis Chef with Park Plaza Hotel

Estela – Welcome Host with Portico

Jess – Welcome Host with Portico.

 

Excited and ready for the challenge ahead, the new Growing Talent 20 Associates prepared for the Orientation Week before going on site to train in their roles……