Most definitely! Is my conclusion….
On Growing Talent, everyone is technically unemployed and training in a vacant role which is their provisional job offer if they complete. Very quickly, most who are enthused and see the value of this opportunity, will quickly see fresh ways of ‘upselling’ their ’employer’s’ goods/services.
From what I’ve seen, these ‘fresh eyes’ and therefore ideas are usually dismissed without investigation. It seems to me employers see ‘unemployed’ rather than ‘human with ideas that could work’! Why is that?
Like him or loathe him Gordon Ramsey’s Kitchen Nightmares include a segment of a new menu which me makes everyone taste and get to know. This way, everyone can sell those dishes, give information to customers which in return will positively hit the bottom line. It also ensures the individual is involved and enthused about the restaurant.
What an idea! Ensure all staff know your values, products/services, reason for being……..
Maybe it’s time for some employers to think a different way?
I was reminded of this by Simon Sinek talking on YouTube about the Puerperal Fever deaths of the 1800s – known as childbed fever in which both mother and child died. It was discovered the fever was caused by infection delivered by doctors. At this point in time, medicine had graduated to investigation and understanding so autopsies were carried out. Unfortunately, hand washing and tool sanitisation wasn’t! Doctors would carry out autopsies in the morning then deliver babies in the afternoon without washing their hands. However, pride that they were the cause meant no change happened for decades! What a difference if looking at the idea of washing hands and giving it a try would have made.
For me there are similarities with employers who won’t listen to new ideas. Keep doing the same thing. Keep getting the same result.